The health and safety of our customers, colleagues and communities is our first priority. We’ve been working hard to create a safe environment with our customers and colleagues in mind. We’re doing everything we can so you can shop safely with us, take a look at how we’re keeping you safe in-store and during delivery.
"First impressions on how they were ensuring a safe experience were backed up inside the store, helped greatly by the shear size of the store and the amount of space per customer."
Only a small number of customers in the store at any one time
You can have a dedicated sales advisor to enjoy a personal shopping experience
Sanitiser stations at regular intervals throughout the showrooms
Our large store means you will have plenty of space to browse safely
We are conducting daily temperature and health checks of our team
We’re asking everyone to keep at least 2 metres apart from other customers and our team. We have plenty of space in store for you to browse safely
Any staff who have potential symptoms of the virus are being asked to work remotely or take time off to recover
On arrival at our store please use the hand sanitiser provided. We also have plenty of hand sanitising stations located around the store to use as you shop
We ask customers to please wear a face mask when visiting our store in line with the latest government guidance. Our team have been provided with personal protective equipment
We have increased the frequency of our cleaning in store and are continually disinfecting high contact areas
Although our stores are large and spacious, we will be continually monitoring the number of customers in store to ensure everyone has plenty of space
Posters are displayed around the store reminding everyone to shop safely
Social distancing guidelines require an area of:
12.5 sq m per person.
In our large store, you will have at least 5 times more space.
We are allowing every customer
62.5 sq m
Rest assured our delivery team work hard to carry out safe contactless deliveries
Our delivery team have their temperature taken daily and follow strict social distancing, this includes working in fixed pairs. They use hand sanitiser before and after every delivery and wear protective gloves
